Beyond bureaucracy and entrepreneurialism: Examining the multiple discursive codes informing the work,careers and subjectivities of management graduates

This paper examines how discursive codes and demands associated with ‘bureaucratic and entrepreneurial regimes’ of work and career organization shape the work, careers and subjectivities of management graduates. The study is based on an analysis of 30 narratives of management professionals who graduated from an Austrian business school in the early 1970s or 2000s. Its insights suggest that variegated discursive codes manifest in the graduates’ articulated professional practices and subjectivities, thereby challenging established assumptions regarding the organization of work and careers. While the practices and subjectivities of the 1970s graduates are often informed by codes and demands ascribed to ‘entrepreneurialism’, those of the 2000s graduates are infused with several codes commonly portrayed as ‘bureaucratic’.     

The Roman Catholic Church: A Centuries Old History of Awareness of Clerical Child Sexual Abuse (from the First to the 19th Century)

Debates in international forums and in mainstream media on the role, responsibility, liability, and response of ecclesiastical authorities of the Roman Catholic Church (RCC) toward clerical child sexual abuse (cCSA) fail to take into account the historical roots and awareness of the problem. Reports also fail to mention the historic organizational laws RCC developed over centuries. In contrast, RCC documents evidence that the Catholic Church not only carried century’s old history of cCSA, but also repeatedly condemned cCSA by successive papal authorities, organizational laws, and institutional management mechanisms. During the first millennium, however, church laws remained confined to the bookshelves and were not converted into appropriate management policies and infrastructural models. This was largely due to the absence of a central administrative organizational structure, which developed later in the 12th century, following the Second Council of Lateran (1139) when the Papacy asserted its authority to establish administrative control over the organizational church. It was only then that management policies started to be framed and institutional structures enacted to deal more appropriately with cCSA from the 14th to 20th centuries. Despite this, RCC developed a culture of secrecy using clandestine organizational management models and institutional laws prescribed in 1568, 1622, 1741, 1866, 1922, and 1962 which aimed to manage cCSA. The current study traces reported cCSA as far back as the first century and critically examines the organizational laws, and institutional policies developed by RCC to address clerical sexual misconduct up to the end of the 19th century.     

Possibilities towards a socially just pedagogy: New tasks and challenges

This paper contributes to an emerging debate on what it means to transform teaching and learning in higher education and to renew the social justice mission of universities. By focusing on the teaching and learning environment, we set the stage for the special issue, exploring the idea of socially just pedagogy, where it comes from and what it means in the present day. The social justice-pedagogy nexus as taken up in this paper aims at using pedagogy as a change process to transform higher education. We offer new considerations arguing that to adopt socially just pedagogies it is important that teachers consider the personal dimensions of pedagogy, the politics of difference, and the relationship between pedagogy and agency. In doing this, the chance that universities remain places of possibility, rather than turning into divisive spaces, becomes more plausible.     

Sharing beyond Slacktivism: the effect of socially observable prosocial media sharing on subsequent offline helping behavior

New forms of youth social and political participation have been termed ‘Slacktivism’ – low-cost online forms of social engagement that decrease subsequent offline participation. Previous experimental work has provided support for a ‘Slacktivism effect,’ but it is unclear if this theoretical model applies to youth media sharing on social networking sites. This study uses a novel sharing simulation paradigm to test the effect of publicly vs. anonymously sharing a social cause video on subsequent willingness to engage in offline helping behavior. Results show that publicly (as compared to anonymously) sharing a selected video on one’s own Facebook wall led to a greater willingness to volunteer for an issue-related cause. Participants’ existing use of social media for engagement in social issues/causes moderated the effect, such that only participants low in use of social media for social engagement were susceptible to the sharing manipulation. Implications for reconceptualizing media sharing as a unique form of online participation beyond ‘Slacktivism’ are discussed.     

教学学术视角下高校公共课教师教学反思研究

高校公共课是高等教育人才培养体系中的重要一环，而教师是决定公共课教育教学质量的关键。本研究以教师教学反思为研究对象，以教学学术为研究视角，对公共课教师在教学和科研两方面的反思情况进行分析。研究发现，当前高校公共课教师教学反思主要存在学术研究意识薄弱、学术方法欠缺、学术情感淡薄、反思成果封闭化等问题。研究以教学学术理论为分析依据，对以上问题展开讨论。尝试提出改善公共课教师教学反思的策略：唤醒基于学术研究的教学反思意识；开展基于校本研究的教学反思行动；开展以学术团体为载体的教学反思研究；搭建教学反思研究成果公开评议、交流平台。以上策略可以化解"教学"与"科研"的矛盾冲突，使"教学"与"科研"有机结合，让教学不再是一种机械式的重复劳动而是有价值的创造性活动。     

Using Lean Six Sigma to improve mobile order fulfilment process in a telecom service sector

This study proposes and follows a specific and systematic framework for implementing Lean Six Sigma (LSS) methodology in a telecom company in order to improve customer satisfaction by minimizing the company’s response time to customer requirements. The goal of this study was achieved by utilizing several LSS tools under five phases of the DMAIC methodology. Unlike previous studies in the telecom sector that used only qualitative method, in this study, both qualitative and quantitative methods were utilized to draw meaningful conclusions. As a result of the implementation of the LSS methodology, the average order fulfilment lead time for sales orders (SO) and value-added service (VAS) orders was reduced from 10.3 to 5.9 days and from 1.5 to 0.5 days, respectively. The reduction in lead time resulted in an increase in the sigma level for SO and VAS orders from 0.44 to 1.26 and from 0.73 to 2.66, respectively. These improvements were expected to lead to a financial benefit in savings of over $600,000 per year in operational costs, enhancements to customer experience and an increase in revenue generating opportunities. Moreover, this article enriches the existing literature on the application of LSS concept in the service industry, and helps the company to speed up the response to customer requirements.     

The renationalisation of migration policies in times of crisis: the case of Norway*

Securing collective action in the field of asylum regulation is high on the European political agenda. In this article, we look at one country's partial pullback from the regional cooperation during the high influx of asylum seekers in 2015. We use Norway as a case to analyse the challenges to common European asylum regulations and the drivers of a region-wide tendency of what we call renationalisation. Against this background, we seek to contribute to the discussion on the dynamics of Europeanisation and the future of the Common European Asylum System. While the Europeanisation of migration policies has been well covered in the literature, tendencies of renationalisation have been less so. To contribute to the knowledge base, we create a typology of the drivers of renationalisation. These drivers include necessary political and institutional preconditions, resource limitations, triggers, expectations and aspects of time.     

Comparison of labour and birth outcomes between nulliparous women who used epidural analgesia in labour and those who did not: A prospective cohort study

ObjectiveTo compare labour and birth outcomes between nulliparous women who used versus did not use intrapartum epidural analgesia.DesignProspective cohort study.SettingTwo maternity hospitals in Ireland.PopulationA total of 1221 nulliparous women who gave birth vaginally or by emergency caesarean section.MethodsMultinomial logistic regression was used to analyse categorical outcomes, with results presented as ratios of relative risks (RRR). For dichotomous outcomes we used logistic regression, with results presented as odds ratios (OR).Main outcome measuresMode of birth, IV syntocinon use, pyrexia (≥38 °C), antibiotic treatment, first stage labour ≥10 h, second stage labour ≥2 h, blood loss (≥500 mls, ≥1000 mls), perineal trauma. Neonatal outcomes included Apgar score ≥7 at 1 min and 5 min, admission to neonatal intensive care unit, and infant feeding method.ResultsWomen using EA were more likely to require a vacuum-assisted birth (RRR 3.35, p < 0.01) or forceps-assisted birth (RRR 11.69, p < 0.01). Exposure to EA was associated with significantly greater risk of ≥10 h first (OR 6.72, p = 0.01) and ≥2 h second (OR 2.25, p < 0.01) stage labour, increased likelihood of receiving IV syntocinon (OR 9.38, p < 0.01), antibiotics (OR 2.97, p < 0.01) and a greater probability of pyrexia (OR 10.26, p < 0.01). Women who used EA were half as likely to be breastfeeding at three months postpartum (OR 0.53, p < 0.01). No differences were observed between groups in neonatal outcomes.ConclusionsOur data shows significant associations between EA use and several intrapartum outcomes.     

盛名难副: 明星 CEO 与负面信息隐藏

以 2009 年 ～ 2016 年间 A 股上市公司为研究样本，采用双重差分法研究明星 CEO 成名后负面信息的披露策略． 以 CEO 是否登上媒体发布的榜单作为明星 CEO 的代理变量，研究结果表明: 明星 CEO 上榜将显著增加隐藏负面信息的可能性，验证了“名声俘获假说”; 明星CEO上榜后发生财务重述的概率显著增加，而一旦退出榜单其隐藏负面信息的可能性则显著降低，验证了名声的负面效应． 机制检验表明明星 CEO 通过管理层权力抑制负面信息披露． 另 外，上榜前盈余质量较低、代理问题较严重的公司，其明星 CEO 隐藏负面信息的可能性更高．文章丰富了 CEO 个人特质对信息披露行为的影响及其经济后果的研究，对于资本市场的健康发展具有一定的启示意义．     

道歉承诺类管理反馈策略对顾客二次满意度的影响——基于顾客多样情绪调节效应

O2O模式下，众多学者和商家都关注何种在线管理反馈策略能提升顾客满意度，然而多数研究仅针对顾客负向情绪，忽略了顾客多样情绪对在线管理反馈策略影响的调节作用。实际上顾客在接受在线管理反馈时带有矛盾情绪，表现为多种情绪。因此本文针对消费者多样情绪，研究不同情绪调节下道歉承诺类管理反馈策略与顾客满意度之间的关系。通过梳理在线管理反馈策略、顾客满意度、顾客多样情绪等相关研究，提出代表顾客多样情绪的在线评论类型包括：积极评论、偏积极评论、消极评论、偏消极评论，研究不同类型评论（顾客多样情绪）对顾客满意度有不同影响；道歉承诺类管理反馈策略对顾客二次满意度有积极影响；不同类型在线评论（消费者多样情绪）对道歉承诺类管理反馈策略的积极影响有调节作用等假设。本文以国内某旅行网站99027名顾客二次入住酒店数据为样本，用机器学习的方法对顾客评论和管理反馈策略进行分类，通过多元线性回归模型进行实证分析，结果表明：（1）偏积极评论、偏消极评论、消极评论对顾客二次满意度有负向影响；（2）道歉承诺类管理反馈策略对顾客二次满意度有积极作用；（3）顾客偏消极、消极情绪能够加强道歉承诺类管理反馈策略对顾客二次满意度的正向影响，即道歉承诺在调节顾客的消极情绪方面具有一定的积极作用。研究结果丰富了在线管理反馈策略理论和方法，为服务商进行在线管理反馈时应采取的措施提供了一些参考，对服务商通过第三方平台加强顾客关系管理具有一定的指导意义。